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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rodrigo Zapata

Rodrigo Zapata

March 20, 2025

5  out of  5
rating by Rodrigo Zapata
"I was referred to Sandra and she was super helpful, knowledgeable, and saved me some money on my policy. The experience was seamless and I would recommend Sandra's great customer service to anyone."
We responded:
"Thank you for sharing your experience at our Friona office! I'm delighted that Sandra was able to assist you efficiently with your vehicle's insurance. It's wonderful to know her efforts had such a positive impact. we're always here to assist!"
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Austin S

March 19, 2025

5  out of  5
rating by Austin S
"I love it"
We responded:
"Thank you, Austin for sharing your positive experience with us! "
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Maria Lozoya

March 11, 2025

5  out of  5
rating by Maria Lozoya
"The best!"
We responded:
"Thank you, Maria so much for your kind words!"
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DearDestiny

March 10, 2025

5  out of  5
rating by DearDestiny
"Superior customer service is something that is difficult to achieve. Martin Lopez State State Farm has the staff and integrity to go above and beyond a customer’s needs. My family has been a dedicated customer for 32 years. Although we live in Lubbock, we continue to keep our business in Friona, Texas. That small town customer service is hard to beat! Hats off to Martin Lopez State Farm."
We responded:
"Thank you so much, Oscar for your heartfelt words and for being such a loyal customer for 32 years! I truly appreciate your continued trust in us, even from a distance. My team and I are committed to delivering exceptional customer service, and it means the world to us that you recognize our dedication. We are honored to have your family as part of our State Farm family and will always strive to exceed your expectations. Your unwavering support means everything to us!"
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trey widner

March 8, 2025

5  out of  5
rating by trey widner
"Sandra was a huge help getting me just what policy I wanted!"
We responded:
"Thank you so much for your positive feedback, Trey! I'm delighted to hear that Sandra helped you find the perfect policy. We aim to provide the best service possible."
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Dalton Cockerham

March 5, 2025

5  out of  5
rating by Dalton Cockerham
"Great team! I wanted to review my coverages before they came up, so I had them wait 5 months. They called me just like we planned. Bryttni made it very easy, she was very responsive, and pricing was great."
We responded:
"Thank you for your kind feedback! I'm delighted to hear you had a positive experience with our team. We aim to provide excellent service, and it's great to know Bryttni was able to assist you smoothly. We're always here to assist!"
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Sandra Tafoya

March 3, 2025

5  out of  5
rating by Sandra Tafoya
"Great customer service. I saved some money on my insurance!"
We responded:
"Thank you, Sandra for your positive feedback! I am pleased to hear that we were able to help you with your insurance! "
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Veronica Mendez

February 28, 2025

5  out of  5
rating by Veronica Mendez
"Muy buen servicio y muy amable todo el personal."
We responded:
"¡Muchas gracias por su comentario Veronica! Me alegra saber que tuvo una experiencia positiva con nuestro servicio y que la hemos tratado bien. "
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Margaret Becker

February 27, 2025

5  out of  5
rating by Margaret Becker
"Good service. Saved us money"
We responded:
"Thank you, Margaret! I'm glad to hear that you were pleased with our service and that we could help you save money."
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Lenar Mastrapa

February 19, 2025

5  out of  5
rating by Lenar Mastrapa
"Buen trato personas muy amables"
We responded:
"Muchas gracias, Lenar. Nos alegra saber que lo hemos tratado bien. ¡Estamos aquí para servirle!"
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Diamond Perez

February 19, 2025

5  out of  5
rating by Diamond Perez
"Always great talking to the people at state farm."
We responded:
"Thank you, Diamond, for sharing your positive experience with us! It's always wonderful talking to you too!"
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Staci Fairweather

February 17, 2025

5  out of  5
rating by Staci Fairweather
"State Farm has ALWAYS been there when I needed them !!!! The staff at the Friona location is very friendly!"
We responded:
" Thank you so much Staci! I am thrilled to hear that you've had such positive experiences with our team. Our goal is to always be there for our customers when they need us. "
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Guillermina Garcia

February 15, 2025

5  out of  5
rating by Guillermina Garcia
"Soy cliente nuevo y estoy muy contenta con la atención y su pronta respuesta cuando tengo preguntas 💯 los recomiendo."
We responded:
"¡Muchísimas gracias, Guillermina por tu comentario! Me alegra saber que estás satisfecha con nuestra atención y que hemos podido responder a tus preguntas. ¡Estamos aqui para servirle!"
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Irma lara

February 14, 2025

5  out of  5
rating by Irma lara
"Karlie helped me to set up my State Farm app. Great service, thank you!"
We responded:
"Thank you, Irma for the 5 stars google review! We greatly appreciate your feedback, glad we were able to help you. "
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Charlie Bereth

February 14, 2025

5  out of  5
rating by Charlie Bereth
"Excelente servicio ✨"
We responded:
"Aqui estamos para servirle, muchas gracias por compartir tu experiencia! "
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Susan Teague

February 13, 2025

5  out of  5
rating by Susan Teague
"Sandra and Martin are a dream to work with. I had quotes for vehicle and homeowner insurance within 30 minutes and State Farm is extremely competitive with their pricing. I only wish I had changed insurance companies sooner."
We responded:
"Thank you so much for your wonderful feedback, Susie! I'm delighted to hear that you were pleased with our service. We're thrilled to have you with us at State Farm and truly appreciate your trust in our team."
Profile photo of Andrés Santiago

Andrés Santiago

February 10, 2025

5  out of  5
rating by Andrés Santiago
"Pretty smooth process. Costumer service is amazing."
We responded:
"Thank you, Andres! I'm glad to hear that you found the process smooth and that our customer service met your expectations. We always strive to provide the best experience possible. "
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Laura Morales

February 10, 2025

5  out of  5
rating by Laura Morales
"Buen atención al cliente, resolvió todas mis dudas"
We responded:
"Gracias, Laura. Me alegra saber que pudimos resolver todas tus dudas y que tuviste una buena experiencia con nuestro servicio. ¡Gracias por confiar en nosotros!"
Profile photo of Azarel Gutierrez

Azarel Gutierrez

February 8, 2025

5  out of  5
rating by Azarel Gutierrez
"I had an awesome experience. I was able to choose a great life policy even though I didn't have much knowledge about it! Martin, Karliz and his team helped me out a lot! Thank you! 10/10 ✨"
We responded:
"Thank you, Azarel! I'm delighted you had a positive experience and found the right life policy with Martin, Karliz, and the team's help. We aim to make the process smooth & informative, it's great to know we could assist you in finding a policy that suits your needs."
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Philip Zeller

February 7, 2025

5  out of  5
rating by Philip Zeller
"Great help and very friendly service. They were able to get us insurance fast and for less. Thank you Martin"
We responded:
"Thank you, Philip for the 5-star Google review. I'm thrilled to hear you had a positive experience with our service. It was my pleasure to help you find the right insurance for you! "
Profile photo of Lilia Lopez De Guevara

Lilia Lopez De Guevara

February 5, 2025

5  out of  5
rating by Lilia Lopez De Guevara
"Karliz siempre me ayuda con mis pagos y me trata bien"
We responded:
"Gracias, Lilia. Me alegra saber que Karliz te ofrecio un excelente servicio. Es agradable cuando alguien nos trata bien y nos ayuda con nuestras necesidades."
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Luis Barrera

February 4, 2025

5  out of  5
rating by Luis Barrera
"I spoke to Sandra with some questions I had. In turn I needed to speak with Martin. Both of them were very helpful. As we l progressed their professionalism shined through.. thank you Martin. You and your team make things alot easier.."
We responded:
"Thank you, Luis! I'm pleased to hear that Sandra, and I were able to assist you effectively. We take great pride in our professionalism and dedication to making things simpler for our clients, so it’s wonderful to know this was reflected in your experience. We're here to help anytime!"
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Esperanza Herrera

February 3, 2025

5  out of  5
rating by Esperanza Herrera
"Very great service and customer service and affordable insurance"
We responded:
"Thank you, Esperanza for your feedback! We're thrilled you find our service and customer support excellent and appreciate our affordable insurance options. Your satisfaction is our priority!"
Profile photo of Mary Duran

Mary Duran

February 3, 2025

5  out of  5
rating by Mary Duran
"I am please with service and the savings! Also, happy to do business locally. Thank you, Martin!"
We responded:
"Thank you, Mary for your kind words! I'm delighted to hear that you're satisfied with our service and the savings. We truly appreciate your support and are glad to do business locally too!"
Profile photo of Juan Vara

Juan Vara

January 31, 2025

5  out of  5
rating by Juan Vara
"Great service! I got to work with Brytnni and she helped me with everything I needed. Definitely recommend."
We responded:
"Thank you so much Juan, for your feedback! I'm thrilled to hear that Bryttni was able to assist you with everything you needed. We appreciate your recommendation and look forward to serving you. "